Time to Move Colocation Providers?

Last updated on April 12, 2008

For a few months now I’ve been considering replacing the mid tower server currently hosting nuxx.net, rowla.nuxx.net, with a new 1U box. After Waveform moved my server between facilities, powering it off hard without warning, I’ve been thinking that I should really look for other colocation facilities in Southeast Michigan.

Thanks to some folks introduced me to via IRC, I seem to have two options, both in Southfield. One of the facilities I’m looking at is a privately leased rack in 123.net‘s facility and would cost around US$80/mo for 1Mb, billed to 95th percentile. The other option is Clear Rate Communications colocation facility, and that would run $99/mo for the same amount of bandwidth and no-charge access during business hours.

While Waveform has generally been good to me, I have noticed some issues with customer service since I moved in there a few years ago. Response to support tickets is very slow, and it’s almost impossible to actually get someone on the phone. I’ve also received a handful (two or three, I believe) of unsolicited pieces of email from individuals who are looking for some way to contact anyone at Waveform. It seems that their boxes had gone down for whatever reason and they were unable to get a hold of anyone to reset them, ship them back, or even tell them what was wrong for multiple days.

This all brings me to my thoughts about a possible replacement server. Ideally I would buy a new 1U server, put that in the new facility, move the data away from Waveform, transfer all services, then shut down the box at Waveform. I’m fairly sure I know what I want server-wise, but I don’t know if I can (should) afford it. Ideally I’d get something like the following:

· Supermicro SuperServer 5015M-MT+ / 5015M-MT+B ($629.99 at Newegg)
· 2x Seagate Barracuda ES.2 SATA 3.0-Gb/s 500-GB Hard Drive ($131.99/ea at Newegg)
· Intel Core 2 Duo E6750 ($188.99 at Newegg)
· Supermicro AOC-IPMI20-E IPMI Card/BMC ($55.95 at Amazon)
· Crucial 2GB kit (1GBx2), 240-pin DIMM, DDR2 PC2-5300 memory module ($63.99)

This is $1070.91, plus around $35 in shipping and taxes. Of course, I could just move the box from Waveform to Clear Rate (or wherever). That would cause a few days of weirdness, but it’d be a lot cheaper. I could then wait until the current box becomes a bit more questionable and get a new machine at that time.

I’m just not really sure what to do for now, so I think I’ll just wait a bit. Hopefully Waveform (and my box) will at least remain stable.