PCBFABEXPRESS
Well, PCBFABEXPRESS are being asshats. I don’t think I’ll be using them any further. In short, their website states that:
“If your printed circuit boards are not made to your specifications, we will remake them immediately.”
By this I would presume that this means defect-free.
Their customer service is refusing to provide a replacement board and has instead suggested that I repair the board myself. This is possible (and I have done it) but I would imagine that a company which wants to keep someone’s business would either follow their own policy or at least offer a credit towards future purchases.
Because of this experience and the (thus far) good experience I’ve had with PCBEX.com I’ve written up a review of PCB Prototype Shops which I have delt with on nuxx.net.
If you are curious about the problem or the email exchange with customer service (which I’ve included in full) this can be found at the PCBFABEXPRESS review.


