With this past weekend’s site outage and update, HSBC has removed the ability to perform Quicken and/or Microsoft Money format downloads of transaction data. This is confirmed in this thread on the Quicken Community. Just for certainty I’ve emailed HSBC to ask if there is a way to obtain my register data in the format I want, but I strongly suspect the answer will be no. And thus I will have to close this account and find another primary credit card. I can’t wait to try and go through the retention process.