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Despite getting a new HSBC credit card after some fraudulent activity HSBC still has my old account listed and accessible on their website with a $0.01 balance. When I called a few minutes ago to inquire about this I was told to ignore this info as “some people can still see it” and the lingering $0.01 is “for accounting purposes” and “won’t affect my credit report”.
This seems very strange to me. I hope it doesn’t result in HSBC attempting to improperly collect on this Purchase Debit Adjustment. Then again, perhaps them doing so would be a good exercise in small claims court.
UPDATE: A second call to HSBC, this time answered by a more friendly man with an Indian accent (as opposed to a Southern-sounding woman the first time) resulted in him looking into the case, and saying that the account is closed, and despite the reflected amount owed of $0.01 that I should just ignore the account, as from HSBC’s perspective it is completely closed.