Last updated on October 12, 2010
A few months back a bunch of unauthorized charges appeared on my credit card resulting in my receiving a new card and having to dispute a bunch of transactions as fraudulent. One of these, listed as DRI*CCNOW.COM*A.FLOWER, billed via CCNow, had information sent back from the processor resulting in me having to affirm that I did not make these charge for a 4.4L rice cooker. Specifically, this rice cooker, from http://www.amchiemumbai.com/electrical.htm (PNG mirror).
Specifically, I had to affirm that:
In addition, you have further stated that you are not affiliated with any of the information on the merchant’s rebuttal, as you did not order 4.4 Ltrs Rice Cooker from National online. Furthermore you also have stated that you are not affiliated with Sameer N Punnyai, the e-mail address: firstname.lastname@example.org and email@example.com and you did not authorize shipment to Rachana Apt No. 241 Al Surendra Nagar Nagpur Maharashtra, India 440015 with Tracking Number 190955283. You also have advised us that you did not give this merchant your name or address for any such charge.
Along with this I received a faxed screenshot (seen above or full res here) apparently from CCNow’s administrative interface, showing that they processed a charge on my card, despite:
· It being a US credit card.
· Shipping going to India.
· The order coming from India, IP address 126.96.36.199, which they know to be an Indian ISP.
· A phone number of (989) 074-8588, which isn’t a valid number.
I’m not sure what about this transaction looked to CCNow as something that they should have allowed to go through.
Oh, and that firstname.lastname@example.org email address? That’s not me either, but it’s interesting to see. An in-person transaction would only use my full name (as taken from the card) but I’ll commonly have things shipped to “Steve”, so this pretty much guarantees that the info was acquired from somewhere online.