nuxx.net
Making, baking, and (un-)breaking things in Southeast Michigan.

Fuck DreamHost

I just ordered a 3Ware 8006-2LP (warning, PDF) hardware RAID controller to be put in the server formerly known as bornslippy.nuxx.net.

Why?

It’s going back to Waveform. I’m fed up with DreamHost’s bullshit. Specifically, how processes are killed after either a certain amount of time or load. The result is that Google is incapable of downloading a full sitemap, some pages of my Gallery don’t load, MediaWiki falls over sometimes, I can’t do a backup using rsync over ssh, etc.

Fortunately I’m still within the DreamHost 97-day money back guarantee thing, so I’m going to try and get the server running at Waveform in that time, then get the year’s payment refunded. If they won’t do it, I’ll initiate a charge back.

Fuck them. Their service doesn’t live up to what the site claims, the downtime was ridiculous, and everything is just slow. Someone tell me why an ls should take 2.45 seconds, and why checksumming a few hundred meg file should take an hour?

Fortunately I just purchased two 320GB disks for my G5, and I can use the 160GBs from it in a mirror in the new server.

< sigh >

6 Responses

  1. Yeah. It’s just… bad.

    Now I have to figure out how I’m going to structure users and stuff on the new box.

    If push comes to shove I may have some websites down for a few days, but I’ll do my best to maintain email. That’s really important.

  2. hannunvaakuna September 7, 2006

    Ain’t no thang but a chicken wing to me.

    +10 for inducing snort-laughs!

  3. kevinblanchard September 7, 2006

    Unfort they gre too quicky. I have been using them for over 2 years and it’s only been in the past few months I have had ANY trouble with them. Before then they were awesome. I never had any mail problems, no down time on my site, everything just worked as it should. They kept upping the bandwidth and storage max’s at the same great price and then *bam* too many new people joined and I think they couldn’t handle it (as there past few months have shown).

    1. Given that I just tried to look at dreamhoststatus.com and it refuses to load, I must concur. It’s pretty bad when the status site drops dead.

      1. kevinblanchard September 8, 2006

        I actually just mentioned that to [info]c0nsumer earlier today. It’s been unreachable ALL DAY.

  4. FWIW, I host my stuff with dixiesys.com, and their service has been flawless for me for the past 4 years.

    Of course, I dont have the same requirements of service that you do.

    I dont know if they would be price competitive for you, but I would consider it worth looking into.

    Great, no-nonsense company.

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