Day: June 28, 2011

For years now I’ve been using Feedback Sports’ RAKK storage and display stands to hold up bikes around the house. Unfortunately, the place I bought all of mine from sold them without the clips to hold them together. Wanting to clip them together in the garage I emailed Feedback Sports asking if they had them available.

After a brief exchange of email, Sammy, an internal sales and customer support person sent me a $0 invoice for the exact number of clips that I didn’t have, and it arrived this morning. Now I’m able to hook all four racks together, which is quite nice as then they don’t slide around the floor when shoving bikes into them.

Thanks, Feedback Sports!