Man, my colo facility is f’d up. Well, not their facility… Or their service… Just their billing. See, I installed the server back in February and (except for a failed switch card which they quickly replaced) things have been working great. Except for billing.<\/p>\n
After the server was installed, I was told that I’d be receiving a bill at the end of the month. No problem… Well, three months rolled by and no bill. After a bit of email being sent around, I received an invoice a few days later. Paid it, no problems.<\/p>\n
Well, three more months roll past, and still no bills. So, I email them asking for the June, July, and August bills. After a phone conversation early Wednesday morning, the billing folks explain that they don’t know what happened, but they’ll send an invoice out. So, Friday comes and I receive an invoice. For September. Bah! Heh…<\/p>\n
Fortunately after a phone call today with Bill, the person who was there when I put the server in, he said that I should just pay the September bill, and they will get the billing stuff straightened out and send me another invoice in a few weeks to clear it all up.<\/p>\n
That’s fine with me… I just hope it happens. Heh. In the mean time I’ve cancelled the June and July checks, adding them back into the pool of float, and waiting for the next invoice. I’ll just send what was to be the August check as the September payment.<\/p>\n
Heh… It’s just funny. Most places are rock solid on their billing while service suffers. This place<\/a> provides great, fast connectivity with cheap colocation rates. Just…. iffy billing. :)<\/p>\n